The following procedures are used for the inital submission of a Service Request.
Follow-up on previously reported service requests to resolve problems or other issues should be referred to the Facilities Management Team. Their contact information is here -
Facilities Management
Routine Service RequestRoutine Service Request should be submitted through the On-line Work Order System. The system may be accessed here:
http://www.fhdawo.com
Emergency Service RequestsEmergency Service Requests are conditions that pose an immediate threat of serious injury to personnel or damage to property. Examples of an emergency are:
- Gas or burning smell
- Burst pipe
- Overflowing toilet
- Exposed live electrical wire
Facility Emergencies should be reported as described here:
Emergencies
Urgent Service RequestsUrgent Service Requests are non-emergency conditions that directly impact the educational mission. Examples of urgent facility needs are conditions resulting in:
- Cancellation of classes
- Disruption of traffic flow
- Building closure
Urgent facility needs should be reported in the same manner as emergencies:
Emergencies
|
