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Service Requests

 

The following procedures are used for the inital submission of a Service Request.
Follow-up on previously reported service requests to resolve problems or other issues should be referred to the Facilities Management Team. Their contact information is here -

Facilities Management

Routine Service Request

Routine Service Request should be submitted through the On-line Work Order System. The system may be accessed here:

http://www.fhdawo.com

Emergency Service Requests

Emergency Service Requests are conditions that pose an immediate threat of serious injury to personnel or damage to property. Examples of an emergency are:

  • Gas or burning smell
  • Burst pipe
  • Overflowing toilet
  • Exposed live electrical wire

Facility Emergencies should be reported as described here:

Emergencies

Urgent Service Requests

Urgent Service Requests are non-emergency conditions that directly impact the educational mission. Examples of urgent facility needs are conditions resulting in:

  • Cancellation of classes
  • Disruption of traffic flow
  • Building closure

Urgent facility needs should be reported in the same manner as emergencies:

Emergencies

 
 

 

Last Updated: Monday, June 2, 2008 at 10:17:12 AM
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